Direct print services is key sector

As part of manage the printer fleets of companies, Lexmark helps them recognize the number of printers and pages being used and their costs, as well as develops ways to exchange paper-based processes to paperless to save money and help the situation. The latter, the company says, differentiates participant, who focus more on printer fleets and less on sanitization workflows and helping companies print less.

On the beginning of direct print services at Lexmark: "More than 10 years ago, we made an asset of over $100 million in infrastructure to support this industry on a global basis, and we have sustained to make sizable investments each year since then.

Our dedication to operations and services is obvious by Lexmark's consistent customer renewal rate, which has constantly been greater than 90 percent for many years as compared to a standard of 60 percent in the outsourcing industry.